Appointed Head of Fundraising Operations

British Asian Trust

Founded in 2007 by the former Prince of Wales and a group of British Asian business leaders, The British Asian Trust aims to address social and economic challenges in South Asia. They specialise in, and champion the use of, innovative social finance products to drive positive change across the region.

The British Asian Trust focus on key areas such as education, livelihoods, mental health, and combating child trafficking. They collaborate with local partners in South Asia to implement programmes and initiatives that combine new social finance tools, philanthropy and technology to bring about positive and lasting change in the lives of disadvantaged individuals and communities.

The British Asian Trust believes that traditional approaches to development and philanthropy won’t solve the critical problems they are looking to address. Intelligent programme funding is a core area of investment that is already performing well and has great potential for growth. In recent years, the Trust have achieved significant growth, increasing income from £1m to £20m+ since 2016. This has included a number of significant multi-year, multi-million-pound partnerships than enable them to deliver large-scale and impactful programmes.

The Head of Fundraising Operations is a newly established role for the charity and will enable fundraising operations to keep pace with the growth in income, futureproofing systems to ensure effective co-ordination and organisation to underpin fundraising activity. The role will design and implement a range of systems/processes, maximising the capabilities of their database (Salesforce) and creating best practice in ways of working, processes and reporting. By working closely with internal teams, you will ensure external-facing fundraisers are supported to achieve their income targets and able to put stewardship at the heart of their donor relationships.

About the role

As Head of Fundraising Operations, you will:

  • Establish fundraising operations that support the fundraising teams, enabling fuller functionality of Salesforce and acting as an advisor to the senior fundraising team
  • Create a strategic plan for fundraising operations so that once processes are established the function can provide business insight for prospect researching and allow for best use of resources that help develop funding portfolios
  • Develop a suite of dashboards on Salesforce, tracking KPI’s and enabling efficient reporting and stewardship of supporters
  • Work closely with other teams such as Programmes, Finance and Communications to drive cross functionality with the database and fundraising operations

About you

Ideal skills and experience:

  • A background in fundraising operations with experience of high value fundraising
  • Experience of Salesforce not essential but will need to have excellent database knowledge
  • Excellent communication skills and able to build internal relationships
  • A strategic problem solver who is able to work autonomously, who enjoys managing change and bringing people along with that change
  • Candidates from a high value fundraising background who have a strong understanding of databases and want to move away from a donor facing role will be considered
  • Also open to candidates from non-fundraising backgrounds with data management experience who can transfer their experience of growth into the role


Apply for this role

Application will be by CV and supporting statement. In the first instance, please contact Janice to hear the full brief and to discuss your suitability for the role.

Interview dates

First stage interviews: Wednesday 12th July

Second stage stage interviews: Wednesday 19th July

QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief. If you think you meet some of the criteria for a role and would like to discuss how your other experience might transfer, please ask us for a chat. We’re here to support you. Appointments will be made on merit alone and we will gladly make reasonable adjustments to always ensure a fair process.

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