Interviewing Senior Legacy and In Memory Manager

Sue Ryder

Sue Ryder’s specialist teams are there when it matters, from caring for those with a terminal illness to helping others manage their grief. They provide expert care to people at the end of their lives whatever their health needs and do this from their seven specialist centres and in people’s homes. They also offer bereavement support nationally as well as campaign for change so that everyone who is approaching the end of their life or grieving has access to the right support, at the right time.

This is an exciting and integral role at Sue Ryder who are seeking an experienced legacy and in memory fundraiser to lead a programme that brings in c£7.5-8million a year. You will develop and implement an innovative fundraising strategy that is focused on sustainable growth and providing exceptional stewardship.

Legacy and in memory giving are both priority income streams for the charity; you will work across the charity to inspire and empower colleagues to promote these income streams among supporters, service users and their loved ones.

There are some exciting projects and campaigns on the horizon to get involved with, including a big campaign in the autumn and working with a brand agency to review their fundraising proposition.

About the role

As Senior Legacy and In Memory Manager, you will:

  • be responsible for legacy and in memory income of between £7.5-8million a year;
  • lead and manage the development, delivery and implementation of the legacy and in memory giving strategy to deliver sustainable long-term growth;
  • oversee the legacy and in memory portfolio, ensuring excellent stewardship and communications to current and prospective donors;
  • plan and deliver innovative marketing campaigns across a variety of channels;
  • prepare robust reports for SMT/Trustees, analysing and sharing data insight;
  • keep abreast of the latest trends and innovations in legacy and in memory giving;
  • provide management to a team of two – Legacy and In Memory Manager and Legacy and In Memory Executive.

About you

Ideal skills and experience:

  • Demonstrable experience of legacy and in memory fundraising with a track record of delivering innovative marketing campaigns to grow income.
  • Experience and understanding of various acquisition channels including telemarketing, email marketing, social media, and direct mail.
  • A solid understanding of the legacy administration process and ILM standards.
  • Exceptional interpersonal skills, and able to influence and collaborate with a wide range of stakeholders.
  • Proven ability to facilitate cross-team working and build effective internal working relationships.
  • Ability to lead, motivate and develop a team.

Employee benefits

  • 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time).
  • Company pension scheme.
  • EAP support scheme.
  • Staff discount with thousands of retailers.
  • Enhanced maternity, paternity and adoption pay.
  • Enhanced sick pay.
  • Season ticket loan.
  • Online wellbeing centre.
  • Free Will writing service.
  • Structured induction programme, and learning and development opportunities.

Apply for this role

The deadline for this role is Thursday 23 May, but applications will be reviewed on an ongoing basis. Early application is encouraged.

QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief. If you think you meet some of the criteria for a role and would like to discuss how your other experience might transfer, please ask us for a chat. We’re here to support you. Appointments will be made on merit alone and we will gladly make reasonable adjustments to always ensure a fair process.

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