Stewardship Manager

MSF UK

Médecins Sans Frontières/Doctors Without Borders (MSF) provide life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. 

The MSF UK Fundraising Department raises money for MSF field operations globally, and to cover administration costs in the UK. The Fundraising Department consists of the Philanthropy team, which includes the Community, Events & Tributes team, Individual Giving team, and Fundraising Operations team.

In 2023, the MSF UK fundraising team raised £79.5M through individual donations and legacies. Key to success has been their meticulous and bespoke approach to stewardship.

About the role

As Stewardship Manager, you will: 

  • Work closely with the Head of Philanthropy to develop and deliver a programme for new and existing major donors, ensuring MSF’s relationship managers have what they need to deliver exceptional donor stewardship
  • Lead on developing MSF UK’s donor journeys, thanking strategy, and the creation and delivery of an annual programme of events
  • Work closely with the Philanthropy Managers and Officers, who lead on direct fundraising across Corporates, Trusts and Individual Major Donors and have overall responsibility for securing philanthropic income
  • Coordinate with teams across MSF UK and the wider international movement on content for communications which they will tailor for a major donor audience
  • Line manage the Philanthropy Administrator and oversee administration functions that keep the operation of the team running smoothly

About you

Ideal skills and experience: 

  • Developing and delivering stewardship strategies
  • Donor stewardship, journeys, and events planning
  • Maximising data to help inform protocol and process
  • Line management, either of staff or volunteers

Employee Benefits

Benefits include: 

  • 28 day’s annual holiday entitlement (pro rata for part time staff) plus Public/ Bank Holidays
  • Employer pension contribution of 10% of salary after 3 months continuous employment
  • Group Life insurance currently set at a min. 4x basic salary

Apply for this role

QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief. If you think you meet some of the criteria for a role and would like to discuss how your other experience might transfer, please ask us for a chat. We’re here to support you. Appointments will be made on merit alone and we will gladly make reasonable adjustments to always ensure a fair process.

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