Relationship Manager

London Transport Museum

The London Transport Museum is the world’s leading museum of urban transport. The museum showcases the fascinating 200 year history of transport in the city and the stories of the people who have travelled and worked in it.

As an independent heritage and educational charity, it relies on support from individuals, companies and grant-giving bodies in order to carry out its day-to-day activities, education programmes and special projects and continue its work in conserving and engaging people in the history of London’s transport.

The Relationship Manager will join a successful team of four and will be responsible for developing and managing relationships with individuals who share LTM’s passion for preserving and celebrating London’s transport heritage and supporting the next generation into transport and green careers.

In this role, you will support the growth of its Philanthropy programme in areas including High Net Worth Giving, Legacy Giving, Regular Giving and managing their Patrons Circle. You will identify, cultivate and seek gifts from donors, stewarding individuals through regular communications, events and recognition.

About the role

As Relationship Manager, you will: 

  • Research, identify and cultivate a portfolio of prospects and donors, creating tailored cultivation and stewardship plans which secure 4- and 5-figure gifts supporting a team income target of £180K
  • Assist in the implementation of the regular giving efforts, which encompass the successful Patrons Circle initiative and various donation campaigns spanning the Museum’s physical premises and online platforms
  • Aid in the advancement and expansion of the Philanthropy program at London Transport Museum. This involvement will align with financial targets, budgets, and key performance indicators set for the program
  • Collaborate with the Development team to devise and execute communications, occasions, and initiatives aimed at involving donors and backers in the Museum’s undertakings, while also ensuring their sustained support

About you

Ideal skills and experience:

  • Experience of working in a fundraising role including major donor, individual giving, trusts, corporate or community with a record of successful income generation and track record of fundraising from individuals or legacies and personally securing gifts
  • Knowledge of researching and approaching potential income sources, and securing gifts from individuals
  • Strong relationship building ability and excellent written communication skills
  • Passion to work in the museum and heritage sector

Employee Benefits

  • Flexible/hybrid working
  • Free travel on the TfL network
  • 75% off an annual rail season ticket
  • 30 days’ annual leave in addition to public holidays
  • Buy-back holiday option
  • Pension scheme with 27.2% employer contribution
  • A non-contractual voluntary Private Medical Benefit scheme
  • Discounted Eurostar tickets
  • A range of discounts and benefits from local and national retailers
  • Free admission to London Transport Museum for your family
  • Cycle to Work scheme

Apply for this role

QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief. If you think you meet some of the criteria for a role and would like to discuss how your other experience might transfer, please ask us for a chat. We’re here to support you. Appointments will be made on merit alone and we will gladly make reasonable adjustments to always ensure a fair process.

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