Disability charity | London | £22,500
About the charity/role
The Relationship Enquiries Officer will be responsible for responding to inbound enquiries from supporters and volunteers of the charity. It is a crucial role which will minimise donor attrition and increase supporter value and retention.
You’ll be responsible for:
- talking with supporters and responding to their enquiries
- responding to and logging supporter feedback
- liaising with managers, supporters and volunteers to resolve queries, providing a high level of customer care
- maintaining electronic records in accordance with GDPR guidelines
This is a fantastic way to get into the sector if you have been looking to do so. Please contact me for more information.