Account Management Officer

STEM Learning

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience.

This role will be mostly home-based, with an office day every week at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

About the role

Key responsibilities for the Account Management Officer role include:

  • Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
  • Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
  • Effective Communication: Correspond with funders using creative and engaging methods.
  • Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
  • Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
  • Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
  • Growth and Renewals: Ensure the growth and renewal of existing partnerships.
  • New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

About you

Ideal skills and experience:

  • Track record in building and sustaining exceptional relationships with supporters and funders
  • Strong organisational skills, enthusiasm and tenacity
  • Excellent communication skills and collaboration are a must
  • Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
  • You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
  • If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

 

Employee benefits

Benefits include: 

  • 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
  • Excellent pension scheme with employer contributions of up to 15%
  • Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
  • Annual salary review
  • Electric Car Benefit Scheme via Tusker
  • Interest-free season ticket loan
  • Discounted gym membership and shopping discounts
  • Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
  • Kids Pass
  • Employee Assistance Programme

Apply for this role

Please apply ASAP via the form below, attaching a copy of your latest CV.

QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief. If you think you meet some of the criteria for a role and would like to discuss how your other experience might transfer, please ask us for a chat. We’re here to support you. Appointments will be made on merit alone and we will gladly make reasonable adjustments to always ensure a fair process.

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